Building Team Trust

There's something unique about a team with a bond; their energy, creativity, and deliverables speak to it. Think about it, the West Indies Cricket Team winning their first world cup in 1975, under the leadership of its captain Clive Lloyd. During an interview on the secrets behind their success, Lloyd revealed these keys; leadership, team trust, enthusiasm, accepting the reality that winning just like losing is contagious, and realizing that no one player brings home the cup. 


Perhaps we've witnessed it here within our departments, colleagues depending on each other to obtain first departmental objectives until finally realizing organizational goals. But, there is one crucial component that must exist between a successful team: trust. Renowned author Simon Sinek says,

"A team is not a group of people who work together. It is a group of people who trust each other."

Even Author Patrick Leoncini spoke to the absence of trust in his illustration of a team's five dysfunctions. Trust is considered the glue of society. Its presence cements relationships by allowing people to live and work together, feel safe, and belong to a group. Trust in a leader enables organizations and communities to flourish, while the absence of trust can cause fragmentation, conflict, and even war. 


Understanding this, the Business Development and Corporate Communications Department, through the Human Resources Department, as part of a series of training, hosted a session on Building Team trust for employees of the Iyanola Executive Lounge. The workshop facilitated by Father Albert Smith focused on the critical aspects of developing trust between employees. Some of which included: 

  • Discovering who you are
  • Accepting your teammate for who they are 
  • The importance of professionalism
  • Understanding your team and organizational goals
  • Developing a bond among peers


The workshop presented a space for open discourse and team dependence through activities that invoked self-actualization and trust.

"Imagine a team that practices self-awareness. Each individual is more conscious of the goals achieved, as well as the obstacles hindering these goals."

Says Father Smith. Participant at the Workshop Janelle Isaac spoke to the importance of the session as a necessary initiative.

"I believe that once we commit and put into practice, the objectives received today, not only will it reignite the current relationships between team members, but it will also contribute to our ability to provide top-notch customer service."









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